News and reports

HWW undertook this project to increase understanding of why patients “walk in” to the two Accident and Emergency (A&E) Departments in Worcestershire.

712 people completed our Digital Access to Healthcare Survey from August to November 2021. We wanted to understand more about people’s experiences of accessing health services and information online and having appointments remotely via telephone and video call.

We wanted to understand how hospital discharge in Worcestershire is working from a patient and carer’s perspective, as well as broadening our understanding of the process through talking with some care providers and NHS and social care staff involved.

Healthwatch Worcestershire carried out a survey with people who are hesitant about having the COVID-19 vaccination.

During Covid-19 Worcestershire County Council’s Public Health team identified the need to provide information about Covid-19 and access to support to younger people in particular.

The Community Assessment and Recovery Service (CARS) is a model of Community Mental Health Services within Worcestershire.

A response from H&W CCG response to Healthwatch Worcestershire – Use of ReSPECT forms and Do Not Resuscitate assessment for people with a learning disability

Worcestershire County Council's reply to Healthwatch Worcestershire response to the publication of Worcestershire’s Care Home Support Plan

Worcestershire County Council's response to Healthwatch Worcestershire's letter re Care Home and Domiciliary Care

Healthwatch Worcestershire's letter to Director of Public Health re PHE Review Covid-19

Healthwatch Worcestershire's response to Worcestershire County Council's Care Home Support Plan

The Covid-19 Survey was aimed at the general public was developed, in collaboration with the NHS and Worcestershire County Council (WCC), based on Healthwatch England’s template to find out people’s experiences of health and care service during the Covid-19 Pandemic.