Thank you for the time, energy, and commitment you give as a Healthwatch Worcestershire volunteer.
Your involvement helps ensure people’s experiences of local health and social care are heard and shared with those who make decisions about services.
Key information for volunteers
Most information about volunteering with Healthwatch Worcestershire is set out in the documents below. Each document covers a different aspect of your volunteering and can be downloaded at any time.
Volunteer Handbook
Our volunteer handbook is the main guide to volunteering with Healthwatch Worcestershire. It includes information about who we are, the role of volunteers, training and development opportunities, support available to you, safeguarding, confidentiality, expenses and useful contacts.
File download
Download the Volunteer Handbook
Volunteer Agreement and Code of Conduct
This document explains what you can expect from Healthwatch Worcestershire and what we ask of you as a volunteer. It also sets out the standards of behaviour expected when representing the organisation, including confidentiality, professional conduct, equality and respect for others.
File download
Download the Volunteer Agreement and Code of Conduct
Volunteer Policy
Our Volunteer Policy outlines how Healthwatch Worcestershire recruits, supports and works with volunteers. It includes information about induction, training, safeguarding, expenses, equality and inclusion, health and safety, and how concerns or issues are managed.
File download
Download the Volunteer Policy
Claiming Volunteer Expenses
We do not want volunteering to cost you money. Volunteers can claim reasonable travel and other agreed expenses incurred while carrying out authorised Healthwatch Worcestershire volunteering activities. Mileage is reimbursed at 55p per mile. Full guidance can be found in the Volunteer Handbook.
File download
Download the Volunteer Expense Claim Form
BACS Authorisation Form
All volunteer expense payments are made by BACS transfer. If you have not already provided your bank details, please complete a BACS Authorisation Form and return it to Victoria Walsh.
File download
Download the BACS Authorisation Form
Need further information?
If you have any questions about your volunteering role, need support, or require any of these documents in an alternative format, please contact Victoria Walsh, Chief Officer - External Affairs.
You can also view our organisational policies, including safeguarding, confidentiality, data protection and equality policies, on our policies page.
Thank you for being part of Healthwatch Worcestershire. Your time, skills and experience help ensure local people's voices are heard and used to improve health and social care services across Worcestershire.