Worcester News Article – 18th May

The two weeks since my last column have been a busy time for Healthwatch Worcestershire with attendance at several meetings, such as the Sustainability & Transformation Partnership Board and the West Midlands Cancer Alliance, both of which are very important in the planning of our future health and care services in Worcestershire, and those meetings which are about improving existing services. They included the ‘Quality Review Insight Group’, which is chaired National Health Service Improvement with to support improvements in safety and quality of care provided to patients by Worcestershire Acute Hospitals Trust, and the County Council’s Children and Families Overview and Scrutiny Panel, which considered reports by Ofsted on Childrens’ Social Care services and Special Education Needs/Disabilities.
On Friday 11 May I chaired Healthwatch Worcestershire’s Board Meeting in Kidderminster. The Board received a presentation on ‘Neighbourhood Teams’, a concept of the Sustainability & Transformation Partnership to develop out of hospital care in Worcestershire by integrating primary and community services.
We heard that the ‘Teams’, which have been a number of years in the development and implementation with patients and the public, will bring together our GPs, Community Nurses, Social Workers, Therapists and Health Care Assistants in a truly integrated way to focus on patient care with no barriers between the different services. With the ambition of improving patients’ journeys through Worcestershire’s health and care system with better outcomes and co-ordination for patients, the Neighbourhood Teams are a concept Healthwatch supports. I anticipate the Neighbourhood Teams will improve many of the issues patients and their carers share with Healthwatch.
All fourteen of the Neighbourhood Teams should all be up and running in Worcestershire by June 2018. Healthwatch wants to learn how they are working, so if you have an experience you can share in confidence with us please contact Healthwatch Worcestershire on 01386 550 264, by email to info@healthwatchworcestershire.co.uk or visit our website at www.healthwatchworcestershire.co.uk