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Your spotlight on local services

Healthwatch Worcestershire's Annual Conference - 24th June 2016

Please join us at our Annual Conference at The Pear Tree Inn & Country Hotel, Smite, Worcester WR3 8SY

Click here for further information.

Mental Health Report

Following our survey Sharing your experiences of support for mental health and wellbeing we have published a report detailing the findings and our recommendations to providers and commissioners.  Please click here to view the report. 

Have your say!

The three Worcestershire Clinical Commissioning Groups (CCG's) are seeking your views...



With an ever increasing demand for services the three Worcestershire CCGs need to consider local needs yet balance this with the money available to us. 



We do not have enough money to continue to buy all the services that we currently do in the same way as we have done before. In 2016/17 alone, if we continue to buy services in the same way as last year then we will need to spend £25 million more than our combined budgets.


We therefore need to find ways of reducing costs in some areas to be able to protect other essential services that we currently buy.


This survey is designed to help us find out what you think about some of the changes that we could consider in order to close this £25 million gap in funding. At this stage these are just ideas. No decisions have been made and the proposals are in no order of preference. We are committed to hearing people’s views about each of these potential changes before deciding whether we consider any of them in the future.


We have asked Worcestershire County Council to help us carry out this exercise because we work very closely with them and they have experience of carrying out similar exercises to this. We will share the results of this questionnaire in public meetings and publish them on our websites; however the results will be statistical and will never contain anything that could identify individual respondents.


Please complete the survey online using the following link: https://www.snapsurveys.com/wh/s.asp?k=145692897498


Alternatively visit our website to download a copy of the survey to print, or contact us directly to request a copy.


Please return the survey by 30th May 2016.


Child and Adolescent Mental Health Service (CAMHS) Survey Report

To read our report following our recent survey, finding out about the experiences young people and parents of accessing and using CAMHS, please click here.

Parents and Carers of Children Under 5 Survey Report

We have published our Parents and Carers of Children Under 5 Survey Report. Please click here to find out what people told us about their experiences of care, support and advice during pregnancy, birth and early parenting.

Going to the Doctors

We would like to know what people think about going to the Doctors, especially about making appointments and visiting the surgery.

Please complete our short survey here

Access to GP Services for deaf people – 2nd Survey

HWW was tasked by the Health and Wellbeing Board and NHS England to carry out a second survey of GP Surgeries to ascertain potential changes in the way they communicate with Deaf Patients. The report, following that 2nd survey, is available here

If you require any further information regarding the Accessible Information Standard please contact Maggie Collins, Engagement Officer on 01386 5656952 or email maggiecollins@healthwatchworcestershire.co.uk

Talk to us

We want to hear about your experiences of health and social care services in Worcestershire.

Tell us your story

Contact us

Healthwatch Worcestershire
Civic Centre
Queen Elizabeth Drive
WR10 1PT

Tel: 01386 550264

Email: info@healthwatchworcestershire.co.uk

Care and Support Jargon Buster

Think local, act personal have developed a Care and Support Jargon Buster - a plain English guide to the most commonly used social care words and phrases and what they mean.


Next event

Spring Into Summer event at Springfield Park will take place on 05 Jun 2016


Joint Strategic Needs Assessment

Find out about the JSNA