Worcester News Article – 2nd November

Worcestershire is in the fore front of the national roll out of a new NHS system for people who need urgent – but not emergency – health care

Called NHS 111 First, people are being asked to contact NHS 111 by phone or online, at any time of day or night, to find out where they should go and when if they need urgent NHS care. Arrangements have not changed for people who would normally call their GP with urgent illnesses such as tonsilitis or for those with serious or life-threatening illnesses or injuries, who are asked to continue to dial 999 for such emergencies as before.

Contacting NHS 111 first means you should get the right care in the right place. It means that people will not need to look up details of NHS services if they need urgent treatment and waiting times at A&E and Minor Injury Units should be reduced. This will also help to manage the number of people in waiting rooms which is important at this time.

If you use NHS 111 First please share your experiences of the service with Healthwatch.

Over the last couple of weeks we have attended a number of meetings to present and discuss the findings and recommendations from our Covid-19 Learning Disability and Autism Report, including the Learning Disability Provider Forum and the Health Checkers and People’s Parliament projects run by learning disability self-advocacy organisation SpeakEasy N.O.W. We will also be attending the Learning Disability Partnership Board this week.

We will be holding our next Public Board Meeting on Wednesday 25th November at 10am. This will be another opportunity for people to join us online to hear what we are working on and take part via the public participation.

Further information about our Public Board Meeting, including joining instructions, will be available nearer the date on our website, where you can also share your experiences of local health and care services anonymously www.healthwatchworcestershire.co.uk Or contact us on 01386 550264 / info@healthwatchworcestershire.co.uk