Worcester News Article – 29th November

Our Public Board Meeting on 18th November was well attended by members of the public and local community groups. Mari Gay from NHS Worcestershire Clinical Commissioning Group gave a presentation and answered questions about the current stroke pathway in Worcestershire and plans for service improvement. Concerns were raised during the public participation about the implementation of changes to location of Acute Hospital Services in Worcestershire without publicity and information for the public.

This week we are starting to gather feedback from people visiting Worcestershire’s Accident and Emergency departments. A&E departments locally and nationally are again under huge pressure. However, at the same time as use of A&E is increasing, the number of people attending Minor Injuries Units is declining. Over the next few weeks, we will be carrying out visits to the A&E departments at the Worcestershire Royal Hospital and the Alexandra Hospital in Redditch to speak to patients to understand their reasons for attending A&E, the factors which contributed to this decision and what, if anything, can be done to influence patients’ choice to attend A&E, such as better information for the public about the urgent care services available. In addition to the visits, people who have attended a Worcestershire A&E during November or December can complete a survey online, via our website, to share their experiences.

We are also launching our latest Young People’s Health and Emotional Wellbeing Survey this week. We want to hear from young people (age 13 to 19). In particular we want to understand their views on Covid-19 vaccinations and the impact of the pandemic, the kind information they want about health and emotional wellbeing, experiences of emotional wellbeing support and any issues they have when accessing information and support online.

All the responses and feedback we gather through our surveys and engagement helps us to better understand what matters to people in Worcestershire and tell those responsible for running our health and social care services how they can improve. Please visit our website to find out more about our current work and opportunities to have your say – www.healthwatchworcestershire.co.uk

You can report any experience of local health and care services in confidence on the Tell Us page of our website or contact us via email info@healthwatchworcestershire.co.uk or phone 01386 550264.