Worcester News Article – 28th June

We held our Summer Conference online on Monday 21st June, where I presented our Annual Report for 2020-2021. Although the last year has brought challenges due to Covid-19 and sadness at the loss of our Chairman Peter Pinfield, we have continued to listen to people who use health and social care services to improve the quality of local services. You can read the report on our website to find out more about the work we have been doing, including our reports and recommendations and the people we have reached to gather experiences during the Covid-19 pandemic.

Tina Russell, Interim CEO of Worcestershire Children First and Director of Children’s Services for Worcestershire, attended the conference to talk and answer questions about their work, current priorities, impact of Covid-19 and the involvement of children, young people and families. You can watch the presentation in full on the Healthwatch Worcestershire YouTube channel.

Last week we met with the new members of Worcestershire County Council’s Health Overview and Scrutiny Committee and the Adult Care and Wellbeing and Children and Families Overview and Scrutiny Panels. Their role is to scrutinise and question the performance of local services and hold them to account in public meetings. Healthwatch also participates in these meetings and so we met with the Members to provide an understanding of our role and the importance of ensuring patient, service user, carer and public feedback is part of the scrutiny process.

The Herefordshire and Worcestershire Shared Care Record will be launching in July. Shared Care Records are designed to enable two-way sharing of a person’s information between local health and care organisations involved in a person’s direct care and to enable better, safer, more joined up care and treatment. They provide health and care professionals with a holistic view of a patient’s care and treatment across all care settings, including community, primary, mental health, acute and social care services. The Shared Care Record is managed by local councils and the NHS across Herefordshire and Worcestershire. More information can be found on the NHS Herefordshire and Worcestershire Clinical Commissioning Group website.

For information about our work and to tell us about your experiences of local health and social care services in confidence, please visit our website – www.healthwatchworcestershire.co.uk or contact info@healthwatchworcestershire.co.uk / 01386 550264.