Worcester News Article – 24th February

In 2018 we asked people about their experiences of Adult Social Care services. We are following up on this to see what people think now. We are currently running surveys for both individuals and organisations to share their experiences with us.
We would like to hear from you if you currently have, or within the last six months have had, contact with a Worcestershire County Council Adult Social Worker. We are focusing on neighbourhood social work teams rather than the mental health or learning disability teams. We would like to know more about how much information you had about what social services does, your interaction with the social worker and whether you got the support you were looking for.
If you are an organisation that has contact with Adult Social Work Teams, we would like your views on what difference the introduction of the Three Conversations Model across the County has made to Adult Social Work Teams and the response people have received.
Both surveys can be completed online via our website. Alternatively get in touch so we can send you a copy. Information will be anonymised, and comments will not be attributed to an individual or organisation.
Our engagement over the past couple of weeks has included a busy morning at Sajid Javid’s Pensioners’ Fair in Bromsgrove and speaking with children’s social care staff at Worcestershire Children First emotional wellbeing event. We have also visited a number of groups including Worcester Community Trust’s Warndon Community Connectors, Wyre Forest Sight Concern Support Group, Kidderminster Macular Support Group and the LGBT+ Flannel youth group at Kidderminster District Youth Trust. Thank you to all the groups for sharing their experiences and their valuable feedback. Please contact us if you would like us to visit your group.
We always encourage people to share their experiences of all local health and social care services. But each month we have a specific focus and this month it is hospitals. So please do get in touch, either by making an anonymous report via our website or by phone or email, to share your recent experiences and feedback about Worcestershire’s hospitals.
Contact us in confidence info@healthwatchworcestershire.co.uk or 01386 550264