Worcester News Article – 20th February

Over the next few weeks we will be carrying out visits to Worcestershire Royal Hospital and Alexandra Hospital in Redditch talking to patients about their experience of being nursed in the corridor of A&E and the Medical Assessment Unit. Gathering patient’s experiences will help us identify areas where the hospitals could improve their service from a patient perspective. When we have completed our visits a report of our findings and recommendations will be provided to Worcestershire Acute Hospitals NHS Trust and the three Clinical Commissioning Groups. If you have an experience of using the A&E at either of these hospitals please do get in touch with us using the contact details below.

At our Public Board Meeting in Bromsgrove on 10 February we reported on the enquiries we are making with NHS about the decision to restrict hip and knee replacement surgery without any meaningful public engagement. When the Clinical Commissioning Groups surveyed the public last year about potential cost savings, reducing hip and knee surgery was opposed by 83% of 4000 respondents. Therefore we will continue to push for satisfactory explanations about the clinical reason for the decision and lack of engagement.

At the Health and Wellbeing Board meeting last week the recent Ofsted Children’s Services inspection was discussed. It was very clear from the reports presented the situation and state of current service provision for vulnerable children is not acceptable and needs to be addressed immediately. At the meeting I insisted on the meaningful and real involvement of Children, Young People, Carers and Parents to improve these services. To hear more about Worcestershire County Council’s response to the Ofsted Inspection of Children’s Services join us at our next Public Board Meeting on Friday 24th March from 10am at the Civic Centre in Pershore. There will be an opportunity to hear more about our work and ask questions during the public participation session.


For more information about Healthwatch Worcestershire, or to share your experiences about health and social care services, please visit our website or contact us at info@healthwatchworcestershire.co.uk or phone 01386 550 264 .