Worcester News Article – 18th May

We have been delighted with the response to our Covid-19 survey so far. Over 2,000 people have taken part and shared their experiences of accessing information and services during the Coronavirus outbreak. This has enabled us to provide initial feedback to the NHS and Worcestershire County Council about the praise we have received for local services as well as highlighting the areas people feel further information is needed and where concerns have been raised.
We ask anyone who has not yet completed the survey, to do this online via our website, so we can hear from as many people as possible. The NHS and Worcestershire County Council are also keen to encourage people to share their experiences with us.
Councillor Simon Geraghty, Leader of Worcestershire County Council has said that responses to the survey will help them understand how Coronavirus is affecting the lives of Worcestershire residents and to ensure that people are getting the support they need through the Here2Help service they have set up with District Council partners specifically to provide support at this difficult time.
We will now be particularly focussing on gathering the experiences of people from Black, Asian and minority ethnic groups, those living with health inequalities and communities in those Worcestershire Districts with lower response rates. We have also launched an Easy Read version of the survey to gather feedback from people with a learning disability and Autism. We can send out paper copies of both of the surveys, with reply envelopes, either to individuals or to groups or organisations who can help us with reaching those who are not online.
As the restrictions on our daily lives start to change, we urge people to continue to use Government and NHS sources of information and advice. Specific messages that the Herefordshire and Worcestershire Clinical Commissioning Group have been promoting over the last week include the importance of seeking urgent medical care needed and keeping appointments for immunisations, as well as information about accessing urgent dental advice and support for mental health and wellbeing.
Please visit our website to complete our survey – www.healthwatchworcestershire.co.uk or get in touch for paper copies, for more information or to share your experiences of health and social care services in confidence – info@healthwatchworcestershire.co.uk / 01386 550264.