Worcester News Article – 9th March

With the current international situation regarding coronavirus meaning that the promotion and awareness of public health messages is as important as ever, we would encourage everyone to follow advice being given from NHS England and Public Health England. Links to this information can be found on the News page of our website. Key messages include the importance of hand washing and contacting NHS 111 either by phone or the online NHS 111 coronavirus service for medical help or advice relating to coronavirus.
Last week we attended a special meeting of Worcestershire’s Health Overview and Scrutiny Committee looking at the performance of the Worcestershire Acute Hospital Trust. Alongside other organisations we answered questions about our engagement with patients at the hospitals and how we represent the patient voice at the meetings we attend looking at the performance, safety and quality of the Trust. We were keen to stress the importance of remembering that behind every statistic is a person and that patients must remain central to the process of improving services.
We have also written to local MPs regarding the performance of the Acute Hospital Trust, to encourage their involvement in a collective approach to help ensure our local health and social care economy has the resources it needs to make the required improvements.
As part of our work on Continuing Health Care, funding for patients with long term complex health needs, we took part in a training session for Nurses involved in the assessment process. We have previously received feedback about issues regarding communication and difficulties understanding the assessment process and decision making. So it was great to be involved in a practical session for the Nurses which focussed on these areas and the experiences of patients and carers.
Other meetings we have participated in have included the Oral Health Steering Group, Wyre Forest Multi Agency Group and a co-production session on the development of the new Mental Health Strategy for Herefordshire and Worcestershire. We have also visited the Evesham Sight Concern Sight Loss Group and the JOY women’s project run by Worcester Community Trust.
If you have an experience or feedback about local health and social care services, do get in touch to share them with us in confidence – info@healthwatchworcestershire.co.uk or 01386 550264