Worcester News Article – 10th July 2017

On Thursday 29th June Healthwatch Worcestershire held its fourth Annual Conference at the Sixways Conference Centre. The event was attended by 88 people representing a cross section of the community including patient’s representatives and service users, professionals from Health and Social Care and individuals and groups from Voluntary and Community sector.

The Conference focussed on the Presentation of the Healthwatch Worcestershire Annual Report outlining all the achievements of the Organisation over the last year. Simon Adams, Chief Operating Officer presented a series of findings looking at improving the quality of Health and Social Care. We have signposted 136 enquires, have 1,230 people registered for information in 2016/ 2017 and have 107 members of our Reference and Engagement Group. Simon encouraged all present to attend the quarterly Healthwatch Worcestershire Public Meetings.

Our new projects for 2017/ 2018 were launched including:

  • People’s Experiences of Social Care’s new Three Conversations Model
  • Mental Health Care at Home
  • Parents’ experiences of access to CAMHS and waiting times
  • Children and Young People with a focus on Mental Health and emotional wellbeing
  • People’s 111 Service experiences
  • Supporting the implementation of the NHS Accessible Information Standard

The Public Board Meeting held at the Conference adopted the Care in the Corridor at Worcestershire Royal Hospital Report and the Going to the Doctors Report. Both reports are available www.healthwatchworcestershire.co.uk

The second half of the conference was an expert panel focussing on local health issues. It was chaired by Dr Jan Quallington from Worcester University. The Panel included Sarah Dugan, Chief Executive, Worcestershire Health and Care Trust; Simon Trickett, Chief Officer, NHS Redditch and Bromsgrove and NHS Wyre Forest Clinical Commissioning Group; Michelle McKay, Chief Executive Officer, Worcestershire Acute Hospitals NHS Trust; Jo-Anne Alner, Locality Director, Arden, Hereford and Worcestershire NHS England.

Conference attendees commented :

“Good to hear Healthwatch Priorities have a strong focus on mental health and young people.”

“Good to have up to date feedback on Worcestershire Children’s Services responses to inadequate Ofsted Inspection”

“Good to hear positive actions are being taken re equitable care provision across Worcestershire.”

“Concern expressed on the impact on carers re mental health.”

“Expert Panel praised for commitment to bring together the work of all 3 CCG’S”

“Excellent Conference and pleased the panel openly answered difficult questions around funding cuts.”

For more information about Healthwatch Worcestershire or to share your experiences about health and social care services, please visit our website or contact us at info@healthwatchworcestershire.co.uk or phone 01386 550264